Sanyo: I was not even on the phone for more than * min...

A Sanyo customer review by GetHuman user ~dave from November 22nd, 2017

Background on ~dave's case

GetHuman: ~dave - can you tell our other Sanyo customers when your case took place?
~dave: Sure. It was morning, on November 15th.
GetHuman: Did you reach out to Sanyo, and if so, how?
~dave: I used the 800-877-5032 number I found for on the GetHuman Sanyo customer phone number page I was on: Sanyo Customer Service Phone Number
GetHuman: And which of these common Sanyo customer issues best describes the reason you wanted to talk to them?
(Shows ~dave a list of common Sanyo problems)
~dave: "Repairs" was why I was trying to call.

~dave's review of Sanyo customer service

GetHuman: So how would you sum up your experience for GetHuman's Sanyo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dave: I was not even on the phone for more than * minutes. Thanks Sanyo for respecting me a nd my time. Great work!
GetHuman: Let's quantify your experience contacting Sanyo. On a scale of 1 to 5, how easy is it go get help on a Sanyo problem?
~dave: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dave: I'd give them a three out of five on communication.
GetHuman: And what about Sanyo's ability to quickly and effectively address your problem?
~dave: For that I would say four out of five.
GetHuman: And finally- any advice for other Sanyo customers?
~dave: Call them early in the day or late. Don't forget any personal or account information you might need for Sanyo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dave taken from his Sanyo customer service problem that occurred on November 15th, 2017.

Sanyo

2.57 of 5 stars | 44 reviews

~dave's Sanyo Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

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