Scannermaster.com: could not talk to them bad
A Scannermaster.com customer review by GetHuman user GetHuman-rbasham from November 29th, 2017
Background on GetHuman-rbasham's case
GetHuman: GetHuman-rbasham - can you tell our other Scannermaster.com customers when your case took place?
GetHuman-rbasham: Yes. It was late at night, on November 27th.
GetHuman: Did you reach out to Scannermaster.com, and if so, how?
GetHuman: And which of these common Scannermaster.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-rbasham a list of common Scannermaster.com problems)
GetHuman-rbasham: "Make a purchase" was why I was trying to call.
GetHuman-rbasham's review of Scannermaster.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Scannermaster.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-rbasham: could not talk to them bad
GetHuman: Can you tell the rest of us a bit more from what happened on 11/27/17?
GetHuman-rbasham: got disk tried to run on * diffident systems win* win *.* win ** would not work found on win ** bad run error on disk they say no bad disk stuck with bad disk
GetHuman: Let's quantify your experience contacting Scannermaster.com. On a scale of 1 to 5, how easy is it go get help on a Scannermaster.com problem?
GetHuman-rbasham: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-rbasham: I'd give them a two out of five on communication.
GetHuman: And what about Scannermaster.com's ability to quickly and effectively address your problem?
GetHuman-rbasham: For that I would say one out of five.
GetHuman: And finally- any advice for other Scannermaster.com customers?
GetHuman-rbasham: Call them early in the day or late. Don't forget any personal or account information you might need for Scannermaster.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-rbasham taken from his Scannermaster.com customer service problem that occurred on November 27th, 2017.
Scannermaster.com
1.00 of 5 stars | 6 reviews
GetHuman-rbasham's Scannermaster.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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