Scentedmonkey.com: They are never available on the phone, and have...
A Scentedmonkey.com customer review by GetHuman user ~person1 from November 13th, 2017
Background on ~person1's case
GetHuman: ~person1 - can you tell our other Scentedmonkey.com customers when your case took place?
~person1: Yeah. It was morning, on November 12th.
GetHuman: Did you reach out to Scentedmonkey.com, and if so, how?
GetHuman: And which of these common Scentedmonkey.com customer issues best describes the reason you wanted to talk to them?
(Shows ~person1 a list of common Scentedmonkey.com problems)
~person1: "Make a purchase" was why I was trying to call.
~person1's review of Scentedmonkey.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Scentedmonkey.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~person1: They are never available on the phone, and have no voice message system. They were also unresponsive via email until it was too late. They refused to offer me any kind of recompense. WORST!
GetHuman: Let's quantify your experience contacting Scentedmonkey.com. On a scale of 1 to 5, how easy is it go get help on a Scentedmonkey.com problem?
~person1: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~person1: I'd give them a one out of five on communication.
GetHuman: And what about Scentedmonkey.com's ability to quickly and effectively address your problem?
~person1: For that I would say three out of five.
GetHuman: And finally- any advice for other Scentedmonkey.com customers?
~person1: Call them early in the day or late. Don't forget any personal or account information you might need for Scentedmonkey.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~person1 taken from his Scentedmonkey.com customer service problem that occurred on November 12th, 2017.
Scentedmonkey.com
1.00 of 5 stars | 5 reviews
~person1's Scentedmonkey.com Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars
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