Schedulicity: Had a simple question and it was answered by th...
A Schedulicity customer review by GetHuman user ~jle from November 18th, 2017
Background on ~jle's case
GetHuman: ~jle - can you tell our other Schedulicity customers when your case took place?
~jle: Yup. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Schedulicity, and if so, how?
GetHuman: And which of these common Schedulicity customer issues best describes the reason you wanted to talk to them?
(Shows ~jle a list of common Schedulicity problems)
~jle: "Service problem" was why I was trying to call.
~jle's review of Schedulicity customer service
GetHuman: So how would you sum up your experience for GetHuman's Schedulicity customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jle: Had a simple question and it was answered by the friendly operator on the other line within moments.
GetHuman: Let's quantify your experience contacting Schedulicity. On a scale of 1 to 5, how easy is it go get help on a Schedulicity problem?
~jle: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jle: I'd give them a three out of five on communication.
GetHuman: And what about Schedulicity's ability to quickly and effectively address your problem?
~jle: For that I would say five out of five.
GetHuman: And finally- any advice for other Schedulicity customers?
~jle: Call them early in the day or late. Don't forget any personal or account information you might need for Schedulicity to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jle taken from his Schedulicity customer service problem that occurred on November 15th, 2017.
Schedulicity
5.00 of 5 stars | 4 reviews
~jle's Schedulicity Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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