Totally awesome! That is why Schlage locks will...
A Schlage Locks customer review by GetHuman user ~Rudy from November 26th, 2017
Background on ~Rudy's case
GetHuman: ~Rudy - can you tell our other Schlage Locks customers when your case took place?
~Rudy: Yes. It was morning, on November 20th.
GetHuman: Did you reach out to Schlage Locks, and if so, how?
GetHuman: And which of these common Schlage Locks customer issues best describes the reason you wanted to talk to them?
(Shows ~Rudy a list of common Schlage Locks problems)
~Rudy: "Returns" was why I was trying to call.
~Rudy's review of Schlage Locks customer service
GetHuman: So how would you sum up your experience for GetHuman's Schlage Locks customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Rudy: Totally awesome! That is why Schlage locks will be the ONLY lock that is used on my property! That is the way many U.S. Companies use to operate! Support a company that supports you! Thanks again Schlage.
GetHuman: Let's quantify your experience contacting Schlage Locks. On a scale of 1 to 5, how easy is it go get help on a Schlage Locks problem?
~Rudy: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Rudy: I'd give them a three out of five on communication.
GetHuman: And what about Schlage Locks's ability to quickly and effectively address your problem?
~Rudy: For that I would say five out of five.
GetHuman: And finally- any advice for other Schlage Locks customers?
~Rudy: Call them early in the day or late. Don't forget any personal or account information you might need for Schlage Locks to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Rudy taken from his Schlage Locks customer service problem that occurred on November 20th, 2017.
Schlage Locks
5.00 of 5 stars | 15 reviews
~Rudy's Schlage Locks Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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