Schwan's Company: Got my issue of being charged for something I h...

A Schwan's Company customer review by GetHuman user ~MissTCB from November 18th, 2017

Background on ~MissTCB's case

GetHuman: ~MissTCB - can you tell our other Schwan's Company customers when your case took place?
~MissTCB: Yes I can. It was morning, on November 14th.
GetHuman: Did you reach out to Schwan's Company, and if so, how?
~MissTCB: I used a help page I found on the GetHuman Schwan's Company customer service contact info page: Contact Schwan's Company Customer Service
GetHuman: And which of these common Schwan's Company customer issues best describes the reason you wanted to talk to them?
(Shows ~MissTCB a list of common Schwan's Company problems)
~MissTCB: "Lost package" was why I was trying to contact.

~MissTCB's review of Schwan's Company customer service

GetHuman: So how would you sum up your experience for GetHuman's Schwan's Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~MissTCB: Got my issue of being charged for something I had a letter to get free seemingly resolved. Will see if it actually was in * business days.
GetHuman: Let's quantify your experience contacting Schwan's Company. On a scale of 1 to 5, how easy is it go get help on a Schwan's Company problem?
~MissTCB: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~MissTCB: I'd give them a five out of five on communication.
GetHuman: And what about Schwan's Company's ability to quickly and effectively address your problem?
~MissTCB: For that I would say two out of five.
GetHuman: And finally- any advice for other Schwan's Company customers?
~MissTCB: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Schwan's Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~MissTCB taken from his Schwan's Company customer service problem that occurred on November 14th, 2017.

Schwan's Company

4.00 of 5 stars | 1 reviews

~MissTCB's Schwan's Company Review

Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars

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