Scottevest.com: Tag attached to vest does not adequately displa...
A Scottevest.com customer review by GetHuman user GetHuman-251799 from November 21st, 2017
Background on GetHuman-251799's case
GetHuman: GetHuman-251799 - can you tell our other Scottevest.com customers when your case took place?
GetHuman-251799: Yes. It was evening, on November 19th.
GetHuman: Did you reach out to Scottevest.com, and if so, how?
GetHuman: And which of these common Scottevest.com customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-251799 a list of common Scottevest.com problems)
GetHuman-251799: "Returns" was why I was trying to call.
GetHuman-251799's review of Scottevest.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Scottevest.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-251799: Tag attached to vest does not adequately display pockets* e.g., water bottle "pocket" (which actually is a strap)is located within another pocket but not illustrated that way on the tag. Also, some of the "pockets" seem a bit small for their purposes.**However, the quality and overall design are excellent. As well, CSR John explained the layout cogently and intelligently.**Now that she understands the layout, my wife is very happy with the product.
GetHuman: Let's quantify your experience contacting Scottevest.com. On a scale of 1 to 5, how easy is it go get help on a Scottevest.com problem?
GetHuman-251799: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-251799: I'd give them a one out of five on communication.
GetHuman: And what about Scottevest.com's ability to quickly and effectively address your problem?
GetHuman-251799: For that I would say one out of five.
GetHuman: And finally- any advice for other Scottevest.com customers?
GetHuman-251799: Call them early in the day or late. Don't forget any personal or account information you might need for Scottevest.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-251799 taken from his Scottevest.com customer service problem that occurred on November 19th, 2017.
Scottevest.com
1.00 of 5 stars | 9 reviews
GetHuman-251799's Scottevest.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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