Scottish Widows: Tried to contact SW * times via the tel no prov...
A Scottish Widows customer review by GetHuman user GetHuman-367548 from November 23rd, 2017
Background on GetHuman-367548's case
GetHuman: GetHuman-367548 - can you tell our other Scottish Widows customers when your case took place?
GetHuman-367548: Yup. It was afternoon, on November 13th.
GetHuman: Did you reach out to Scottish Widows, and if so, how?
GetHuman: And which of these common Scottish Widows customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-367548 a list of common Scottish Widows problems)
GetHuman-367548: "Make/Chase a claim" was why I was trying to call.
GetHuman-367548's review of Scottish Widows customer service
GetHuman: So how would you sum up your experience for GetHuman's Scottish Widows customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-367548: Tried to contact SW * times via the tel no provided on policy document - *********** - still waiting for a reply, ** mins in total. Couldn't give a for their customers.
GetHuman: Let's quantify your experience contacting Scottish Widows. On a scale of 1 to 5, how easy is it go get help on a Scottish Widows problem?
GetHuman-367548: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-367548: I'd give them a one out of five on communication.
GetHuman: And what about Scottish Widows's ability to quickly and effectively address your problem?
GetHuman-367548: For that I would say four out of five.
GetHuman: And finally- any advice for other Scottish Widows customers?
GetHuman-367548: Call them early in the day or late. Don't forget any personal or account information you might need for Scottish Widows to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-367548 taken from his Scottish Widows customer service problem that occurred on November 13th, 2017.
Scottish Widows
1.00 of 5 stars | 3 reviews
GetHuman-367548's Scottish Widows Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Scottish Widows, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Scottish Widows in any way.