Scotts Miracle Gro: Service was great! The customer service agent w...
A Scotts Miracle Gro customer review by GetHuman user ~Shaung88 from November 26th, 2017
Background on ~Shaung88's case
GetHuman: ~Shaung88 - can you tell our other Scotts Miracle Gro customers when your case took place?
~Shaung88: Yes I can. It was evening, on November 19th.
GetHuman: Did you reach out to Scotts Miracle Gro, and if so, how?
GetHuman: And which of these common Scotts Miracle Gro customer issues best describes the reason you wanted to talk to them?
(Shows ~Shaung88 a list of common Scotts Miracle Gro problems)
~Shaung88: "Returns" was why I was trying to call.
~Shaung88's review of Scotts Miracle Gro customer service
GetHuman: So how would you sum up your experience for GetHuman's Scotts Miracle Gro customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Shaung88: Service was great! The customer service agent was very friendly and nice to talk to. Problem was resolved quickly.
GetHuman: Let's quantify your experience contacting Scotts Miracle Gro. On a scale of 1 to 5, how easy is it go get help on a Scotts Miracle Gro problem?
~Shaung88: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Shaung88: I'd give them a three out of five on communication.
GetHuman: And what about Scotts Miracle Gro's ability to quickly and effectively address your problem?
~Shaung88: For that I would say five out of five.
GetHuman: And finally- any advice for other Scotts Miracle Gro customers?
~Shaung88: Call them early in the day or late. Don't forget any personal or account information you might need for Scotts Miracle Gro to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Shaung88 taken from his Scotts Miracle Gro customer service problem that occurred on November 19th, 2017.