Sea World: No way to get to a human. they must have only...
A Sea World customer review by GetHuman user GetHuman-403164 from November 23rd, 2017
Background on GetHuman-403164's case
GetHuman: GetHuman-403164 - can you tell our other Sea World customers when your case took place?
GetHuman-403164: Yes. It was middle of the night, on November 17th.
GetHuman: Did you reach out to Sea World, and if so, how?
GetHuman: And which of these common Sea World customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-403164 a list of common Sea World problems)
GetHuman-403164: "Missing item" was why I was trying to call.
GetHuman-403164's review of Sea World customer service
GetHuman: So how would you sum up your experience for GetHuman's Sea World customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-403164: No way to get to a human. they must have only one person working on the phone lines for the entire company to handle everyone around the world who wants to ask a question. the new owners need to take some classes in customer service.
GetHuman: Let's quantify your experience contacting Sea World. On a scale of 1 to 5, how easy is it go get help on a Sea World problem?
GetHuman-403164: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-403164: I'd give them a five out of five on communication.
GetHuman: And what about Sea World's ability to quickly and effectively address your problem?
GetHuman-403164: For that I would say five out of five.
GetHuman: And finally- any advice for other Sea World customers?
GetHuman-403164: Call them early in the day or late. Don't forget any personal or account information you might need for Sea World to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-403164 taken from his Sea World customer service problem that occurred on November 17th, 2017.