Sears Credit Card: I have a Sears Charge Card but have misplaced i...
A Sears Credit Card customer review by GetHuman user ~Monsieur Le beau from November 16th, 2017
Background on ~Monsieur Le beau's case
GetHuman: ~Monsieur Le beau - can you tell our other Sears Credit Card customers when your case took place?
~Monsieur Le beau: Yup. It was middle of the night, on November 8th.
GetHuman: Did you reach out to Sears Credit Card, and if so, how?
GetHuman: And which of these common Sears Credit Card customer issues best describes the reason you wanted to talk to them?
(Shows ~Monsieur Le beau a list of common Sears Credit Card problems)
~Monsieur Le beau: "Question" was why I was trying to call.
~Monsieur Le beau's review of Sears Credit Card customer service
GetHuman: So how would you sum up your experience for GetHuman's Sears Credit Card customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Monsieur Le beau: I have a Sears Charge Card but have misplaced it. I tried to find the number so I could buy Appliances and get Extra *% off.*This service was useless and waste of my time
GetHuman: Let's quantify your experience contacting Sears Credit Card. On a scale of 1 to 5, how easy is it go get help on a Sears Credit Card problem?
~Monsieur Le beau: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Monsieur Le beau: I'd give them a two out of five on communication.
GetHuman: And what about Sears Credit Card's ability to quickly and effectively address your problem?
~Monsieur Le beau: For that I would say five out of five.
GetHuman: And finally- any advice for other Sears Credit Card customers?
~Monsieur Le beau: Call them early in the day or late. Don't forget any personal or account information you might need for Sears Credit Card to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Monsieur Le beau taken from his Sears Credit Card customer service problem that occurred on November 8th, 2017.