Sears Delivery: Received delivery late on a hot water heater an...
A Sears Delivery customer review by GetHuman user ~Edward buckley from November 24th, 2017
Background on ~Edward buckley 's case
GetHuman: ~Edward buckley - can you tell our other Sears Delivery customers when your case took place?
~Edward buckley : Yes. It was evening, on November 19th.
GetHuman: Did you reach out to Sears Delivery, and if so, how?
GetHuman: And which of these common Sears Delivery customer issues best describes the reason you wanted to talk to them?
(Shows ~Edward buckley a list of common Sears Delivery problems)
~Edward buckley : "Change Delivery" was why I was trying to call.
~Edward buckley 's review of Sears Delivery customer service
GetHuman: So how would you sum up your experience for GetHuman's Sears Delivery customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Edward buckley : Received delivery late on a hot water heater and when the hot water heater was installed it was broken from the manufacture this cost me time money and late delivery
GetHuman: Let's quantify your experience contacting Sears Delivery. On a scale of 1 to 5, how easy is it go get help on a Sears Delivery problem?
~Edward buckley : I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Edward buckley : I'd give them a two out of five on communication.
GetHuman: And what about Sears Delivery's ability to quickly and effectively address your problem?
~Edward buckley : For that I would say five out of five.
GetHuman: And finally- any advice for other Sears Delivery customers?
~Edward buckley : Call them early in the day or late. Don't forget any personal or account information you might need for Sears Delivery to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Edward buckley taken from his Sears Delivery customer service problem that occurred on November 19th, 2017.