Sears Delivery: Very helpful customer service representitive. I...
A Sears Delivery customer review by GetHuman user ~Aaron Thrasher from November 14th, 2017
Background on ~Aaron Thrasher's case
GetHuman: ~Aaron Thrasher - can you tell our other Sears Delivery customers when your case took place?
~Aaron Thrasher: Yeah. It was afternoon, on November 8th.
GetHuman: Did you reach out to Sears Delivery, and if so, how?
GetHuman: And which of these common Sears Delivery customer issues best describes the reason you wanted to talk to them?
(Shows ~Aaron Thrasher a list of common Sears Delivery problems)
~Aaron Thrasher: "Returns" was why I was trying to call.
~Aaron Thrasher's review of Sears Delivery customer service
GetHuman: So how would you sum up your experience for GetHuman's Sears Delivery customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Aaron Thrasher: Very helpful customer service representitive. I called from the phone that was used when ordering and all order information automatically populates.
GetHuman: Let's quantify your experience contacting Sears Delivery. On a scale of 1 to 5, how easy is it go get help on a Sears Delivery problem?
~Aaron Thrasher: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Aaron Thrasher: I'd give them a one out of five on communication.
GetHuman: And what about Sears Delivery's ability to quickly and effectively address your problem?
~Aaron Thrasher: For that I would say two out of five.
GetHuman: And finally- any advice for other Sears Delivery customers?
~Aaron Thrasher: Call them early in the day or late. Don't forget any personal or account information you might need for Sears Delivery to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Aaron Thrasher taken from his Sears Delivery customer service problem that occurred on November 8th, 2017.