Sears: sorriest customer service! they don't even try...
A Sears customer review by GetHuman user ~very unsatified from November 22nd, 2017
Background on ~very unsatified's case
GetHuman: ~very unsatified - can you tell our other Sears customers when your case took place?
~very unsatified: Yeah. It was morning, on November 14th.
GetHuman: Did you reach out to Sears, and if so, how?
GetHuman: And which of these common Sears customer issues best describes the reason you wanted to talk to them?
(Shows ~very unsatified a list of common Sears problems)
~very unsatified: "Warranty claim" was why I was trying to call.
~very unsatified's review of Sears customer service
GetHuman: So how would you sum up your experience for GetHuman's Sears customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~very unsatified: sorriest customer service! they don't even try to help. just pushed me off to * other phone numbers. DO NOT BUY FROM SEARS
GetHuman: Let's quantify your experience contacting Sears. On a scale of 1 to 5, how easy is it go get help on a Sears problem?
~very unsatified: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~very unsatified: I'd give them a three out of five on communication.
GetHuman: And what about Sears's ability to quickly and effectively address your problem?
~very unsatified: For that I would say four out of five.
GetHuman: And finally- any advice for other Sears customers?
~very unsatified: Call them early in the day or late. Don't forget any personal or account information you might need for Sears to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~very unsatified taken from his Sears customer service problem that occurred on November 14th, 2017.