Security Service Federal Credit Union: Average wait on time of ** minutes or longer is...
A Security Service Federal Credit Union customer review by GetHuman user ~connie wright from November 19th, 2017
Background on ~connie wright's case
GetHuman: ~connie wright - can you tell our other Security Service Federal Credit Union customers when your case took place?
~connie wright: Yeah. It was afternoon, on November 17th.
GetHuman: Did you reach out to Security Service Federal Credit Union, and if so, how?
GetHuman: And which of these common Security Service Federal Credit Union customer issues best describes the reason you wanted to talk to them?
(Shows ~connie wright a list of common Security Service Federal Credit Union problems)
~connie wright: "Setup an account" was why I was trying to call.
~connie wright's review of Security Service Federal Credit Union customer service
GetHuman: So how would you sum up your experience for GetHuman's Security Service Federal Credit Union customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~connie wright: Average wait on time of ** minutes or longer is unacceptable. Employ enough employees to handle the work flow. I hung up., I can do business with credit union who know how to deliver customer service
GetHuman: Let's quantify your experience contacting Security Service Federal Credit Union. On a scale of 1 to 5, how easy is it go get help on a Security Service Federal Credit Union problem?
~connie wright: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~connie wright: I'd give them a four out of five on communication.
GetHuman: And what about Security Service Federal Credit Union's ability to quickly and effectively address your problem?
~connie wright: For that I would say three out of five.
GetHuman: And finally- any advice for other Security Service Federal Credit Union customers?
~connie wright: Call them early in the day or late. Don't forget any personal or account information you might need for Security Service Federal Credit Union to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~connie wright taken from his Security Service Federal Credit Union customer service problem that occurred on November 17th, 2017.