Seiki: I have called more than **x in the past * weeks...
A Seiki customer review by GetHuman user ~Donna from November 28th, 2017
Background on ~Donna's case
GetHuman: ~Donna - can you tell our other Seiki customers when your case took place?
~Donna: Yes. It was late at night, on November 21st.
GetHuman: Did you reach out to Seiki, and if so, how?
GetHuman: And which of these common Seiki customer issues best describes the reason you wanted to talk to them?
(Shows ~Donna a list of common Seiki problems)
~Donna: "Technical support" was why I was trying to call.
~Donna's review of Seiki customer service
GetHuman: So how would you sum up your experience for GetHuman's Seiki customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Donna: I have called more than **x in the past * weeks and I am still waiting on supervisor to call me back. A TV should last longer than * year * months I do not recommend anyone buying a Seiki brand
GetHuman: Let's quantify your experience contacting Seiki. On a scale of 1 to 5, how easy is it go get help on a Seiki problem?
~Donna: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Donna: I'd give them a one out of five on communication.
GetHuman: And what about Seiki's ability to quickly and effectively address your problem?
~Donna: For that I would say one out of five.
GetHuman: And finally- any advice for other Seiki customers?
~Donna: Call them early in the day or late. Don't forget any personal or account information you might need for Seiki to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Donna taken from his Seiki customer service problem that occurred on November 21st, 2017.
Seiki
2.00 of 5 stars | 33 reviews
~Donna's Seiki Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars
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