BEWARE OF SELECTRUGS.COM. The company did not...
A Selectrugs.com customer review by GetHuman user ~jb.....12/2012 from November 13th, 2017
Background on ~jb.....12/2012's case
GetHuman: ~jb.....12/2012 - can you tell our other Selectrugs.com customers when your case took place?
~jb.....12/2012: Yeah. It was middle of the night, on November 9th.
GetHuman: Did you reach out to Selectrugs.com, and if so, how?
GetHuman: And which of these common Selectrugs.com customer issues best describes the reason you wanted to talk to them?
(Shows ~jb.....12/2012 a list of common Selectrugs.com problems)
~jb.....12/2012: "Track order" was why I was trying to call.
~jb.....12/2012's review of Selectrugs.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Selectrugs.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~jb.....12/2012: BEWARE OF SELECTRUGS.COM. The company did not live up to their offer. I placed an order, never delivered, never notified. When I called to ask about it, their response was TOTALLY UNSATSIFACTORY. IT APPEARS TO ME THAT THEY DID NOT WANT TO DELIVER THE RUGS AT THE PRICE THAT THEY ADVERTISED IT FOR.
GetHuman: Let's quantify your experience contacting Selectrugs.com. On a scale of 1 to 5, how easy is it go get help on a Selectrugs.com problem?
~jb.....12/2012: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~jb.....12/2012: I'd give them a one out of five on communication.
GetHuman: And what about Selectrugs.com's ability to quickly and effectively address your problem?
~jb.....12/2012: For that I would say four out of five.
GetHuman: And finally- any advice for other Selectrugs.com customers?
~jb.....12/2012: Call them early in the day or late. Don't forget any personal or account information you might need for Selectrugs.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~jb.....12/2012 taken from his Selectrugs.com customer service problem that occurred on November 9th, 2017.
Selectrugs.com
1.00 of 5 stars | 2 reviews
~jb.....12/2012's Selectrugs.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars
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