Semco Energy: Professional, knew what they were doing. My on...
A Semco Energy customer review by GetHuman user ~Metalsand from November 21st, 2017
Background on ~Metalsand's case
GetHuman: ~Metalsand - can you tell our other Semco Energy customers when your case took place?
~Metalsand: Yes. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Semco Energy, and if so, how?
GetHuman: And which of these common Semco Energy customer issues best describes the reason you wanted to talk to them?
(Shows ~Metalsand a list of common Semco Energy problems)
~Metalsand: "Complaint" was why I was trying to call.
~Metalsand's review of Semco Energy customer service
GetHuman: So how would you sum up your experience for GetHuman's Semco Energy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Metalsand: Professional, knew what they were doing. My only complaint would be that there was no easy way to get a hold of a person without this site, but it seems like that is pretty common nowadays.
GetHuman: Let's quantify your experience contacting Semco Energy. On a scale of 1 to 5, how easy is it go get help on a Semco Energy problem?
~Metalsand: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Metalsand: I'd give them a five out of five on communication.
GetHuman: And what about Semco Energy's ability to quickly and effectively address your problem?
~Metalsand: For that I would say two out of five.
GetHuman: And finally- any advice for other Semco Energy customers?
~Metalsand: Call them early in the day or late. Don't forget any personal or account information you might need for Semco Energy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Metalsand taken from his Semco Energy customer service problem that occurred on November 14th, 2017.
Semco Energy
4.00 of 5 stars | 3 reviews
~Metalsand's Semco Energy Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars
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