Service Canada: Got thru immediately, Dina checked her info but...
A Service Canada customer review by GetHuman user ~a from November 26th, 2017
Background on ~a's case
GetHuman: ~a - can you tell our other Service Canada customers when your case took place?
~a: Yes I can. It was afternoon, on November 18th.
GetHuman: Did you reach out to Service Canada, and if so, how?
GetHuman: And which of these common Service Canada customer issues best describes the reason you wanted to talk to them?
(Shows ~a a list of common Service Canada problems)
~a: "Local services" was why I was trying to call.
~a's review of Service Canada customer service
GetHuman: So how would you sum up your experience for GetHuman's Service Canada customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~a: Got thru immediately, Dina checked her info but didn't find and answer to my generic question about OAP -does Military service outside Canada count against me?* and gave me the usual SC *** number which was too busy to take my call. i.e no net gain.
GetHuman: Let's quantify your experience contacting Service Canada. On a scale of 1 to 5, how easy is it go get help on a Service Canada problem?
~a: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~a: I'd give them a five out of five on communication.
GetHuman: And what about Service Canada's ability to quickly and effectively address your problem?
~a: For that I would say three out of five.
GetHuman: And finally- any advice for other Service Canada customers?
~a: Call them early in the day or late. Don't forget any personal or account information you might need for Service Canada to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~a taken from his Service Canada customer service problem that occurred on November 18th, 2017.
Service Canada
4.00 of 5 stars | 3 reviews
~a's Service Canada Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
4 out of 5 stars
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