Servicemaster Acceptance Company: Terminix customer service was horrible. I was t...
A Servicemaster Acceptance Company customer review by GetHuman user ~Unhappy in Kansas from November 19th, 2017
Background on ~Unhappy in Kansas's case
GetHuman: ~Unhappy in Kansas - can you tell our other Servicemaster Acceptance Company customers when your case took place?
~Unhappy in Kansas: Yes. It was morning, on November 13th.
GetHuman: Did you reach out to Servicemaster Acceptance Company, and if so, how?
GetHuman: And which of these common Servicemaster Acceptance Company customer issues best describes the reason you wanted to talk to them?
(Shows ~Unhappy in Kansas a list of common Servicemaster Acceptance Company problems)
~Unhappy in Kansas: "Setup an account" was why I was trying to call.
~Unhappy in Kansas's review of Servicemaster Acceptance Company customer service
GetHuman: So how would you sum up your experience for GetHuman's Servicemaster Acceptance Company customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Unhappy in Kansas: Terminix customer service was horrible. I was told that I had to wait *-* weeks to receive a refund of MY money for services never rendered. I made sveral attempts to resolve this with various people to no avail.
GetHuman: Let's quantify your experience contacting Servicemaster Acceptance Company. On a scale of 1 to 5, how easy is it go get help on a Servicemaster Acceptance Company problem?
~Unhappy in Kansas: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Unhappy in Kansas: I'd give them a one out of five on communication.
GetHuman: And what about Servicemaster Acceptance Company's ability to quickly and effectively address your problem?
~Unhappy in Kansas: For that I would say five out of five.
GetHuman: And finally- any advice for other Servicemaster Acceptance Company customers?
~Unhappy in Kansas: Call them early in the day or late. Don't forget any personal or account information you might need for Servicemaster Acceptance Company to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Unhappy in Kansas taken from his Servicemaster Acceptance Company customer service problem that occurred on November 13th, 2017.