Seshday.com: Seshday * UNHappyDay. I bought a pair of gloves...
A Seshday.com customer review by GetHuman user ~dfien from November 26th, 2017
Background on ~dfien's case
GetHuman: ~dfien - can you tell our other Seshday.com customers when your case took place?
~dfien: Yes I can. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Seshday.com, and if so, how?
GetHuman: And which of these common Seshday.com customer issues best describes the reason you wanted to talk to them?
(Shows ~dfien a list of common Seshday.com problems)
~dfien: "Change order" was why I was trying to call.
~dfien's review of Seshday.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Seshday.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~dfien: Seshday * UNHappyDay. I bought a pair of gloves from Seshday, which were being sold at $**.** to members. About * weeks later the same gloves became available for $** less from the Seshday's sister site, LeftLane Sports. In calling Seshday to request a credit, I was told that the same policies at LeftLane are not offered to customers at Seshday. That is, there is no **-day price drop guarantee or free return shipping offered. I have been a loyal customer of both Seshday and Leftlane, but unfortunately this poor customer experience has made me re-evaluate my loyalty to Seshday and I will not long be one of their customers. I encourage all shoppers to check Leftlane sports to see if the interested item is available from there before shopping at Seshday.
GetHuman: Let's quantify your experience contacting Seshday.com. On a scale of 1 to 5, how easy is it go get help on a Seshday.com problem?
~dfien: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~dfien: I'd give them a five out of five on communication.
GetHuman: And what about Seshday.com's ability to quickly and effectively address your problem?
~dfien: For that I would say two out of five.
GetHuman: And finally- any advice for other Seshday.com customers?
~dfien: Call them early in the day or late. Don't forget any personal or account information you might need for Seshday.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~dfien taken from his Seshday.com customer service problem that occurred on November 16th, 2017.
Seshday.com
2.00 of 5 stars | 3 reviews
~dfien's Seshday.com Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
2 out of 5 stars
Overall customer service rating
4 out of 5 stars
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