Shark Vacuum: $**.** to ship * month old vacuum to be repaire...

A Shark Vacuum customer review by GetHuman user GetHuman-403292 from November 27th, 2017

Background on GetHuman-403292's case

GetHuman: GetHuman-403292 - can you tell our other Shark Vacuum customers when your case took place?
GetHuman-403292: Yeah. It was middle of the night, on November 21st.
GetHuman: Did you reach out to Shark Vacuum, and if so, how?
GetHuman-403292: I used the 800-798-7398 number I found for on the GetHuman Shark Vacuum customer phone number page I was on: Shark Vacuum Customer Service Phone Number
GetHuman: And which of these common Shark Vacuum customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-403292 a list of common Shark Vacuum problems)
GetHuman-403292: "Refund an Order" was why I was trying to call.

GetHuman-403292's review of Shark Vacuum customer service

GetHuman: So how would you sum up your experience for GetHuman's Shark Vacuum customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-403292: $**.** to ship * month old vacuum to be repaired. No one close to us can repair. Should be replaced since not old. Sears out of business here. rip off I guess.
GetHuman: Let's quantify your experience contacting Shark Vacuum. On a scale of 1 to 5, how easy is it go get help on a Shark Vacuum problem?
GetHuman-403292: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-403292: I'd give them a one out of five on communication.
GetHuman: And what about Shark Vacuum's ability to quickly and effectively address your problem?
GetHuman-403292: For that I would say five out of five.
GetHuman: And finally- any advice for other Shark Vacuum customers?
GetHuman-403292: Call them early in the day or late. Don't forget any personal or account information you might need for Shark Vacuum to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-403292 taken from his Shark Vacuum customer service problem that occurred on November 21st, 2017.

Shark Vacuum

3.33 of 5 stars | 231 reviews
Shark Vacuum ReviewsShark Vacuum's Phone NumberAll Shark Vacuum contact info

GetHuman-403292's Shark Vacuum Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Shark Vacuum, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Shark Vacuum in any way.

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