Shockwarehouse.com: I have never been able to reach a human. I plac...
A Shockwarehouse.com customer review by GetHuman user ~twins from November 27th, 2017
Background on ~twins's case
GetHuman: ~twins - can you tell our other Shockwarehouse.com customers when your case took place?
~twins: Yup. It was morning, on November 23rd.
GetHuman: Did you reach out to Shockwarehouse.com, and if so, how?
GetHuman: And which of these common Shockwarehouse.com customer issues best describes the reason you wanted to talk to them?
(Shows ~twins a list of common Shockwarehouse.com problems)
~twins: "Warranty claim" was why I was trying to call.
~twins's review of Shockwarehouse.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Shockwarehouse.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~twins: I have never been able to reach a human. I placed an order and can not trace it nor can I get o hold o f anyone. Never again
GetHuman: Let's quantify your experience contacting Shockwarehouse.com. On a scale of 1 to 5, how easy is it go get help on a Shockwarehouse.com problem?
~twins: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~twins: I'd give them a one out of five on communication.
GetHuman: And what about Shockwarehouse.com's ability to quickly and effectively address your problem?
~twins: For that I would say four out of five.
GetHuman: And finally- any advice for other Shockwarehouse.com customers?
~twins: Call them early in the day or late. Don't forget any personal or account information you might need for Shockwarehouse.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~twins taken from his Shockwarehouse.com customer service problem that occurred on November 23rd, 2017.