Shoe Dazzle: I haven't received my money back yet
A Shoe Dazzle customer review by GetHuman user GetHuman-fatimahj from December 7th, 2017
Background on GetHuman-fatimahj's case
GetHuman: GetHuman-fatimahj - can you tell our other Shoe Dazzle customers when your case took place?
GetHuman-fatimahj: Yes I can. It was middle of the night, on December 5th.
GetHuman: Did you reach out to Shoe Dazzle, and if so, how?
GetHuman: And which of these common Shoe Dazzle customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-fatimahj a list of common Shoe Dazzle problems)
GetHuman-fatimahj: "None of those really matches why I wanted to call Shoe Dazzle that day." was why I was trying to call.
GetHuman-fatimahj's review of Shoe Dazzle customer service
GetHuman: So how would you sum up your experience for GetHuman's Shoe Dazzle customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-fatimahj: I haven't received my money back yet
GetHuman: Can you tell the rest of us a bit more from what happened on 12/05/17?
GetHuman-fatimahj: My card was charged again after i called and skipped a month i spoke with a rep and she was suppose to refund me my money i have not seen it back on my card that's all the money i had I'm very pissed
GetHuman: Let's quantify your experience contacting Shoe Dazzle. On a scale of 1 to 5, how easy is it go get help on a Shoe Dazzle problem?
GetHuman-fatimahj: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-fatimahj: I'd give them a five out of five on communication.
GetHuman: And what about Shoe Dazzle's ability to quickly and effectively address your problem?
GetHuman-fatimahj: For that I would say five out of five.
GetHuman: And finally- any advice for other Shoe Dazzle customers?
GetHuman-fatimahj: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Shoe Dazzle to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-fatimahj taken from his Shoe Dazzle customer service problem that occurred on December 5th, 2017.
Shoe Dazzle
7.10 of 5 stars | 77 reviews
GetHuman-fatimahj's Shoe Dazzle Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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