Shoebacca.com: the woman who assisted me was very professional...
A Shoebacca.com customer review by GetHuman user ~101 from November 26th, 2017
Background on ~101's case
GetHuman: ~101 - can you tell our other Shoebacca.com customers when your case took place?
~101: Yeah. It was morning, on November 23rd.
GetHuman: Did you reach out to Shoebacca.com, and if so, how?
GetHuman: And which of these common Shoebacca.com customer issues best describes the reason you wanted to talk to them?
(Shows ~101 a list of common Shoebacca.com problems)
~101: "Overcharge/Strange charge" was why I was trying to call.
~101's review of Shoebacca.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Shoebacca.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~101: the woman who assisted me was very professional, kind and understanding on the difficulties i had been having with the shoes i had ordered. i was emailed a discount code as well and she advised me on emailing the company before reordering the same shoes again to make sure the condition was up to standards.
GetHuman: Let's quantify your experience contacting Shoebacca.com. On a scale of 1 to 5, how easy is it go get help on a Shoebacca.com problem?
~101: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~101: I'd give them a three out of five on communication.
GetHuman: And what about Shoebacca.com's ability to quickly and effectively address your problem?
~101: For that I would say five out of five.
GetHuman: And finally- any advice for other Shoebacca.com customers?
~101: Call them early in the day or late. Don't forget any personal or account information you might need for Shoebacca.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~101 taken from his Shoebacca.com customer service problem that occurred on November 23rd, 2017.
Shoebacca.com
5.00 of 5 stars | 5 reviews
~101's Shoebacca.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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