i made shopping from shopbop , i got receive my...
A Shopbop customer review by GetHuman user ~fsession from November 20th, 2017
Background on ~fsession's case
GetHuman: ~fsession - can you tell our other Shopbop customers when your case took place?
~fsession: Sure. It was middle of the night, on November 16th.
GetHuman: Did you reach out to Shopbop, and if so, how?
GetHuman: And which of these common Shopbop customer issues best describes the reason you wanted to talk to them?
(Shows ~fsession a list of common Shopbop problems)
~fsession: "Overcharge/Strange charge" was why I was trying to call.
~fsession's review of Shopbop customer service
GetHuman: So how would you sum up your experience for GetHuman's Shopbop customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~fsession: i made shopping from shopbop , i got receive my order in * days its such and hard to wait for this **much time and also its so much costly i found every products , i have been exp. to purchase some of the denim **jeans from fsession.com they are much better than those
GetHuman: Let's quantify your experience contacting Shopbop. On a scale of 1 to 5, how easy is it go get help on a Shopbop problem?
~fsession: I'd give them a three out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~fsession: I'd give them a five out of five on communication.
GetHuman: And what about Shopbop's ability to quickly and effectively address your problem?
~fsession: For that I would say five out of five.
GetHuman: And finally- any advice for other Shopbop customers?
~fsession: Call them early in the day or late. Don't forget any personal or account information you might need for Shopbop to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~fsession taken from his Shopbop customer service problem that occurred on November 16th, 2017.
Shopbop
4.00 of 5 stars | 6 reviews
~fsession's Shopbop Review
Difficulty of finding help
3 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
4 out of 5 stars
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