Shopjustice.com: First of all, I waited ** minutes before anyone...
A Shopjustice.com customer review by GetHuman user ~babygirlj228 from November 8th, 2017
Background on ~babygirlj228's case
GetHuman: ~babygirlj228 - can you tell our other Shopjustice.com customers when your case took place?
~babygirlj228: Yeah. It was afternoon, on November 5th.
GetHuman: Did you reach out to Shopjustice.com, and if so, how?
GetHuman: And which of these common Shopjustice.com customer issues best describes the reason you wanted to talk to them?
(Shows ~babygirlj228 a list of common Shopjustice.com problems)
~babygirlj228: "Change order" was why I was trying to call.
~babygirlj228's review of Shopjustice.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Shopjustice.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~babygirlj228: First of all, I waited ** minutes before anyone picked up my call to check on an order. Then whoever I was speaking with could hardly speak English and became extremely irritated when I asked them to repeat themselves several times. I will NEVER shop at this store again
GetHuman: Let's quantify your experience contacting Shopjustice.com. On a scale of 1 to 5, how easy is it go get help on a Shopjustice.com problem?
~babygirlj228: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~babygirlj228: I'd give them a one out of five on communication.
GetHuman: And what about Shopjustice.com's ability to quickly and effectively address your problem?
~babygirlj228: For that I would say two out of five.
GetHuman: And finally- any advice for other Shopjustice.com customers?
~babygirlj228: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Shopjustice.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~babygirlj228 taken from his Shopjustice.com customer service problem that occurred on November 5th, 2017.