Siber Systems, Inc.: Waited ** minutes before I got an automated voi...
A Siber Systems, Inc. customer review by GetHuman user ~Norah from November 4th, 2017
Background on ~Norah's case
GetHuman: ~Norah - can you tell our other Siber Systems, Inc. customers when your case took place?
~Norah: Sure. It was middle of the night, on October 26th.
GetHuman: Did you reach out to Siber Systems, Inc., and if so, how?
GetHuman: And which of these common Siber Systems, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Norah a list of common Siber Systems, Inc. problems)
~Norah: "Make a purchase" was why I was trying to call.
~Norah's review of Siber Systems, Inc. customer service
GetHuman: So how would you sum up your experience for GetHuman's Siber Systems, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Norah: Waited ** minutes before I got an automated voice saying basically that there is no one available. I've used ROBO FORM for years and When ROBO FORM was just starting it was easy to get in touch with them and talk to someone who has blood running through their venis...now that they've gone BIG TIME they've forgotten what Customer Service means. I have left messages on all their numbers and no one returns calls and there is no email address for them that I can find. Product is good but Service after you've paid is non-existent.This is a company that gets an A* for Customer No Service.
GetHuman: Let's quantify your experience contacting Siber Systems, Inc.. On a scale of 1 to 5, how easy is it go get help on a Siber Systems, Inc. problem?
~Norah: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Norah: I'd give them a one out of five on communication.
GetHuman: And what about Siber Systems, Inc.'s ability to quickly and effectively address your problem?
~Norah: For that I would say four out of five.
GetHuman: And finally- any advice for other Siber Systems, Inc. customers?
~Norah: Call them early in the day or late. Don't forget any personal or account information you might need for Siber Systems, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Norah taken from his Siber Systems, Inc. customer service problem that occurred on October 26th, 2017.
Siber Systems, Inc.
1.00 of 5 stars | 55 reviews
~Norah's Siber Systems, Inc. Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars
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