Simon Property Group, Inc.: I had to leave a message on the voice mail not...

A Simon Property Group, Inc. customer review by GetHuman user ~Mr Williams from November 27th, 2017

Background on ~Mr Williams's case

GetHuman: ~Mr Williams - can you tell our other Simon Property Group, Inc. customers when your case took place?
~Mr Williams: Yup. It was morning, on November 19th.
GetHuman: Did you reach out to Simon Property Group, Inc., and if so, how?
~Mr Williams: I used the 317-636-1600 number I found for on the GetHuman Simon Property Group, Inc. customer phone number page I was on: Simon Property Group, Inc. Customer Service Phone Number
GetHuman: And which of these common Simon Property Group, Inc. customer issues best describes the reason you wanted to talk to them?
(Shows ~Mr Williams a list of common Simon Property Group, Inc. problems)
~Mr Williams: "None of those really matches why I wanted to call Simon Property Group, Inc. that day." was why I was trying to call.

~Mr Williams's review of Simon Property Group, Inc. customer service

GetHuman: So how would you sum up your experience for GetHuman's Simon Property Group, Inc. customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Mr Williams: I had to leave a message on the voice mail not happy with that . let's see how long it will take to return my call. ******* **:**am friday,still waiting. .
GetHuman: Let's quantify your experience contacting Simon Property Group, Inc.. On a scale of 1 to 5, how easy is it go get help on a Simon Property Group, Inc. problem?
~Mr Williams: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Mr Williams: I'd give them a four out of five on communication.
GetHuman: And what about Simon Property Group, Inc.'s ability to quickly and effectively address your problem?
~Mr Williams: For that I would say five out of five.
GetHuman: And finally- any advice for other Simon Property Group, Inc. customers?
~Mr Williams: Call them early in the day or late. Don't forget any personal or account information you might need for Simon Property Group, Inc. to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Mr Williams taken from his Simon Property Group, Inc. customer service problem that occurred on November 19th, 2017.

Simon Property Group, Inc.

1.67 of 5 stars | 7 reviews

~Mr Williams's Simon Property Group, Inc. Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
3 out of 5 stars

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