SIMPLE MOBILE CUSTOMER SERVICE *****, THEY ONLY...
A Simple Mobile customer review by GetHuman user ~Simple Mobile SUCKS from November 17th, 2017
Background on ~Simple Mobile SUCKS's case
GetHuman: ~Simple Mobile SUCKS - can you tell our other Simple Mobile customers when your case took place?
~Simple Mobile SUCKS: Yeah. It was afternoon, on November 11th.
GetHuman: Did you reach out to Simple Mobile, and if so, how?
GetHuman: And which of these common Simple Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~Simple Mobile SUCKS a list of common Simple Mobile problems)
~Simple Mobile SUCKS: "Complaint" was why I was trying to call.
~Simple Mobile SUCKS's review of Simple Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Simple Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Simple Mobile SUCKS: SIMPLE MOBILE CUSTOMER SERVICE *****, THEY ONLY CARE ABOUT THE MONEY AND DONT CARE ABOUT HELPING REAL CUSTOMERS, ITS BETTER TO GET A CONTRACT WITH OTHER SERVICE THAN USING SIMPLE MOBILE.
GetHuman: Let's quantify your experience contacting Simple Mobile. On a scale of 1 to 5, how easy is it go get help on a Simple Mobile problem?
~Simple Mobile SUCKS: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Simple Mobile SUCKS: I'd give them a two out of five on communication.
GetHuman: And what about Simple Mobile's ability to quickly and effectively address your problem?
~Simple Mobile SUCKS: For that I would say three out of five.
GetHuman: And finally- any advice for other Simple Mobile customers?
~Simple Mobile SUCKS: Call them early in the day or late. Don't forget any personal or account information you might need for Simple Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Simple Mobile SUCKS taken from his Simple Mobile customer service problem that occurred on November 11th, 2017.