Simple Mobile being in business ought to illega...
A Simple Mobile customer review by GetHuman user ~Rhode St. Georges from November 11th, 2017
Background on ~Rhode St. Georges's case
GetHuman: ~Rhode St. Georges - can you tell our other Simple Mobile customers when your case took place?
~Rhode St. Georges: Yes I can. It was middle of the night, on November 2nd.
GetHuman: Did you reach out to Simple Mobile, and if so, how?
GetHuman: And which of these common Simple Mobile customer issues best describes the reason you wanted to talk to them?
(Shows ~Rhode St. Georges a list of common Simple Mobile problems)
~Rhode St. Georges: "Overcharge/Strange charge" was why I was trying to call.
~Rhode St. Georges's review of Simple Mobile customer service
GetHuman: So how would you sum up your experience for GetHuman's Simple Mobile customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Rhode St. Georges: Simple Mobile being in business ought to illegal. They are the worse non-contract phone company. They control data usage to much. Only thing they don't limit is talk and text. Also, I was able to view picture message at some point. -*-. Lastly, they told me oh your using to much data we're going to suspend your internet. And if you continue we will release your number to another phone company. I had to leave that lousy company. I swich over to boost mobile.
GetHuman: Let's quantify your experience contacting Simple Mobile. On a scale of 1 to 5, how easy is it go get help on a Simple Mobile problem?
~Rhode St. Georges: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Rhode St. Georges: I'd give them a one out of five on communication.
GetHuman: And what about Simple Mobile's ability to quickly and effectively address your problem?
~Rhode St. Georges: For that I would say four out of five.
GetHuman: And finally- any advice for other Simple Mobile customers?
~Rhode St. Georges: Call them early in the day or late. Don't forget any personal or account information you might need for Simple Mobile to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Rhode St. Georges taken from his Simple Mobile customer service problem that occurred on November 2nd, 2017.