Skullcandy: I called the above number and the phone was ans...
A Skullcandy customer review by GetHuman user ~Thankfulmom from November 16th, 2017
Background on ~Thankfulmom's case
GetHuman: ~Thankfulmom - can you tell our other Skullcandy customers when your case took place?
~Thankfulmom: Yeah. It was afternoon, on November 12th.
GetHuman: Did you reach out to Skullcandy, and if so, how?
GetHuman: And which of these common Skullcandy customer issues best describes the reason you wanted to talk to them?
(Shows ~Thankfulmom a list of common Skullcandy problems)
~Thankfulmom: "Warranty claim" was why I was trying to call.
~Thankfulmom's review of Skullcandy customer service
GetHuman: So how would you sum up your experience for GetHuman's Skullcandy customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Thankfulmom: I called the above number and the phone was answered right away by a very pleasant young man named Calvin. He walked me through the exchange process and was very patient in doing so. Thank you Calvin.
GetHuman: Let's quantify your experience contacting Skullcandy. On a scale of 1 to 5, how easy is it go get help on a Skullcandy problem?
~Thankfulmom: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Thankfulmom: I'd give them a three out of five on communication.
GetHuman: And what about Skullcandy's ability to quickly and effectively address your problem?
~Thankfulmom: For that I would say four out of five.
GetHuman: And finally- any advice for other Skullcandy customers?
~Thankfulmom: Call them early in the day or late. Don't forget any personal or account information you might need for Skullcandy to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Thankfulmom taken from his Skullcandy customer service problem that occurred on November 12th, 2017.