Skymall.com: all I know is I gave up place a nice large orde...

A Skymall.com customer review by GetHuman user ~Disturbed Dave from November 26th, 2017

Background on ~Disturbed Dave 's case

GetHuman: ~Disturbed Dave - can you tell our other Skymall.com customers when your case took place?
~Disturbed Dave : Yes I can. It was evening, on November 24th.
GetHuman: Did you reach out to Skymall.com, and if so, how?
~Disturbed Dave : I used the 800-759-6255 number I found for on the GetHuman Skymall.com customer phone number page I was on: Skymall.com Customer Service Phone Number
GetHuman: And which of these common Skymall.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Disturbed Dave a list of common Skymall.com problems)
~Disturbed Dave : "Overcharge/Strange charge" was why I was trying to call.

~Disturbed Dave 's review of Skymall.com customer service

GetHuman: So how would you sum up your experience for GetHuman's Skymall.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Disturbed Dave : all I know is I gave up place a nice large order with you people. Going humanless with the no phone concept is a great idea if the robots had a brain in their heads with regards to selling your merchandise unless your intentionally trying to stave off sales for some financial reasons , your new system is not good for either one of us . Flabbergastedly, Dave
GetHuman: Let's quantify your experience contacting Skymall.com. On a scale of 1 to 5, how easy is it go get help on a Skymall.com problem?
~Disturbed Dave : I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Disturbed Dave : I'd give them a three out of five on communication.
GetHuman: And what about Skymall.com's ability to quickly and effectively address your problem?
~Disturbed Dave : For that I would say four out of five.
GetHuman: And finally- any advice for other Skymall.com customers?
~Disturbed Dave : Call them early in the day or late. Don't forget any personal or account information you might need for Skymall.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Disturbed Dave taken from his Skymall.com customer service problem that occurred on November 24th, 2017.

Skymall.com

1.17 of 5 stars | 26 reviews

~Disturbed Dave 's Skymall.com Review

Difficulty of finding help
2 out of 5 stars
Quality of communication
3 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
3 out of 5 stars

GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Skymall.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Skymall.com in any way.

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