Sleepys.com: Pissed off paid in full customer with advance p...
A Sleepys.com customer review by GetHuman user ~DONT BUY FROM SLEEPYS Dissatis from November 27th, 2017
Background on ~DONT BUY FROM SLEEPYS Dissatis's case
GetHuman: ~DONT BUY FROM SLEEPYS Dissatis - can you tell our other Sleepys.com customers when your case took place?
~DONT BUY FROM SLEEPYS Dissatis: Yes I can. It was evening, on November 22nd.
GetHuman: Did you reach out to Sleepys.com, and if so, how?
GetHuman: And which of these common Sleepys.com customer issues best describes the reason you wanted to talk to them?
(Shows ~DONT BUY FROM SLEEPYS Dissatis a list of common Sleepys.com problems)
~DONT BUY FROM SLEEPYS Dissatis: "Returns" was why I was trying to call.
~DONT BUY FROM SLEEPYS Dissatis's review of Sleepys.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Sleepys.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~DONT BUY FROM SLEEPYS Dissatis: Pissed off paid in full customer with advance payment and delivery date booked for days in advance and they still messed it up and I'm left with no merchandise on delivery date but they got my money and I keep getting lies and tons of excuses. Never again will I purchase from sleepys you shouldn't buy either take your business elsewhere. Called right after driver contacted me and was placed on hold for over a hour sleepys can't be serious with this kind of service at all. Disgraceful a waste of time and money
GetHuman: Let's quantify your experience contacting Sleepys.com. On a scale of 1 to 5, how easy is it go get help on a Sleepys.com problem?
~DONT BUY FROM SLEEPYS Dissatis: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~DONT BUY FROM SLEEPYS Dissatis: I'd give them a one out of five on communication.
GetHuman: And what about Sleepys.com's ability to quickly and effectively address your problem?
~DONT BUY FROM SLEEPYS Dissatis: For that I would say four out of five.
GetHuman: And finally- any advice for other Sleepys.com customers?
~DONT BUY FROM SLEEPYS Dissatis: Call them early in the day or late. Don't forget any personal or account information you might need for Sleepys.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~DONT BUY FROM SLEEPYS Dissatis taken from his Sleepys.com customer service problem that occurred on November 22nd, 2017.
Sleepys.com
1.00 of 5 stars | 8 reviews
~DONT BUY FROM SLEEPYS Dissatis's Sleepys.com Review
Difficulty of finding help
2 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
2 out of 5 stars
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