Slingbox: Technician Jason very helpful and patient as I...
A Slingbox customer review by GetHuman user ~anonymous from November 28th, 2017
Background on ~anonymous's case
GetHuman: ~anonymous - can you tell our other Slingbox customers when your case took place?
~anonymous: Yup. It was morning, on November 25th.
GetHuman: Did you reach out to Slingbox, and if so, how?
GetHuman: And which of these common Slingbox customer issues best describes the reason you wanted to talk to them?
(Shows ~anonymous a list of common Slingbox problems)
~anonymous: "Where to buy" was why I was trying to call.
~anonymous's review of Slingbox customer service
GetHuman: So how would you sum up your experience for GetHuman's Slingbox customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~anonymous: Technician Jason very helpful and patient as I'm not the most computer savvy person. He fixed my problem and was very pleasant in the process.
GetHuman: Let's quantify your experience contacting Slingbox. On a scale of 1 to 5, how easy is it go get help on a Slingbox problem?
~anonymous: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~anonymous: I'd give them a three out of five on communication.
GetHuman: And what about Slingbox's ability to quickly and effectively address your problem?
~anonymous: For that I would say four out of five.
GetHuman: And finally- any advice for other Slingbox customers?
~anonymous: Call them early in the day or late. Don't forget any personal or account information you might need for Slingbox to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~anonymous taken from his Slingbox customer service problem that occurred on November 25th, 2017.