SmileyCookie.com: I had a great experience with their customer se...
A SmileyCookie.com customer review by GetHuman user ~bgolo from November 8th, 2017
Background on ~bgolo's case
GetHuman: ~bgolo - can you tell our other SmileyCookie.com customers when your case took place?
~bgolo: Yup. It was morning, on October 30th.
GetHuman: Did you reach out to SmileyCookie.com, and if so, how?
GetHuman: And which of these common SmileyCookie.com customer issues best describes the reason you wanted to talk to them?
(Shows ~bgolo a list of common SmileyCookie.com problems)
~bgolo: "Warranty claim" was why I was trying to call.
~bgolo's review of SmileyCookie.com customer service
GetHuman: So how would you sum up your experience for GetHuman's SmileyCookie.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~bgolo: I had a great experience with their customer service team. They did an awesome job and were super helpful.
GetHuman: Let's quantify your experience contacting SmileyCookie.com. On a scale of 1 to 5, how easy is it go get help on a SmileyCookie.com problem?
~bgolo: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~bgolo: I'd give them a five out of five on communication.
GetHuman: And what about SmileyCookie.com's ability to quickly and effectively address your problem?
~bgolo: For that I would say four out of five.
GetHuman: And finally- any advice for other SmileyCookie.com customers?
~bgolo: Call them early in the day or late. Don't forget any personal or account information you might need for SmileyCookie.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~bgolo taken from his SmileyCookie.com customer service problem that occurred on October 30th, 2017.
SmileyCookie.com
5.00 of 5 stars | 53 reviews
~bgolo's SmileyCookie.com Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars
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