Soap.com is absolutely AMAZING! I ordered a bun...
A Soap.com customer review by GetHuman user ~TheSigningSam from November 18th, 2017
Background on ~TheSigningSam's case
GetHuman: ~TheSigningSam - can you tell our other Soap.com customers when your case took place?
~TheSigningSam: Yes. It was middle of the night, on November 15th.
GetHuman: Did you reach out to Soap.com, and if so, how?
GetHuman: And which of these common Soap.com customer issues best describes the reason you wanted to talk to them?
(Shows ~TheSigningSam a list of common Soap.com problems)
~TheSigningSam: "Warranty claim" was why I was trying to call.
~TheSigningSam's review of Soap.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Soap.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~TheSigningSam: Soap.com is absolutely AMAZING! I ordered a bunch of items from them last night and they arrived at my apartment in less than ** hours. They responded to my order within * minutes of ordering via email. Everything about this company is incredible and I will definitely be ordering from them again.
GetHuman: Let's quantify your experience contacting Soap.com. On a scale of 1 to 5, how easy is it go get help on a Soap.com problem?
~TheSigningSam: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~TheSigningSam: I'd give them a five out of five on communication.
GetHuman: And what about Soap.com's ability to quickly and effectively address your problem?
~TheSigningSam: For that I would say five out of five.
GetHuman: And finally- any advice for other Soap.com customers?
~TheSigningSam: Call them early in the day or late. Don't forget any personal or account information you might need for Soap.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~TheSigningSam taken from his Soap.com customer service problem that occurred on November 15th, 2017.
Soap.com
5.00 of 5 stars | 2 reviews
~TheSigningSam's Soap.com Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
GetHuman collects and distributes reviews, how-to-guides, tips, hacks and secret contact information for companies like Soap.com, sourced by customers like you, to help us all get customer service better, faster and easier. GetHuman is not affiliated with Soap.com in any way.