was transferred to 'club sobeys' customer servi...
A Sobeys customer review by GetHuman user ~Moniker from November 23rd, 2017
Background on ~Moniker's case
GetHuman: ~Moniker - can you tell our other Sobeys customers when your case took place?
~Moniker: Sure. It was middle of the night, on November 14th.
GetHuman: Did you reach out to Sobeys, and if so, how?
GetHuman: And which of these common Sobeys customer issues best describes the reason you wanted to talk to them?
(Shows ~Moniker a list of common Sobeys problems)
~Moniker: "Where to buy" was why I was trying to call.
~Moniker's review of Sobeys customer service
GetHuman: So how would you sum up your experience for GetHuman's Sobeys customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Moniker: was transferred to 'club sobeys' customer service line and was able to stay on hold - did not get the 'we are experiencing system problem' message
GetHuman: Let's quantify your experience contacting Sobeys. On a scale of 1 to 5, how easy is it go get help on a Sobeys problem?
~Moniker: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Moniker: I'd give them a four out of five on communication.
GetHuman: And what about Sobeys's ability to quickly and effectively address your problem?
~Moniker: For that I would say five out of five.
GetHuman: And finally- any advice for other Sobeys customers?
~Moniker: Call them early in the day or late. Don't forget any personal or account information you might need for Sobeys to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Moniker taken from his Sobeys customer service problem that occurred on November 14th, 2017.
Sobeys
5.00 of 5 stars | 3 reviews
~Moniker's Sobeys Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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