Soccercorner.com: I bought a pack of ** soccer ball and had excha...
A Soccercorner.com customer review by GetHuman user ~Cong from November 21st, 2017
Background on ~Cong's case
GetHuman: ~Cong - can you tell our other Soccercorner.com customers when your case took place?
~Cong: Yup. It was middle of the night, on November 12th.
GetHuman: Did you reach out to Soccercorner.com, and if so, how?
GetHuman: And which of these common Soccercorner.com customer issues best describes the reason you wanted to talk to them?
(Shows ~Cong a list of common Soccercorner.com problems)
~Cong: "Returns" was why I was trying to contact.
~Cong's review of Soccercorner.com customer service
GetHuman: So how would you sum up your experience for GetHuman's Soccercorner.com customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Cong: I bought a pack of ** soccer ball and had exchange one of them because of air leak. They refuse to pay shipping cost after i shipping back to them. They said that is store policy.
GetHuman: Let's quantify your experience contacting Soccercorner.com. On a scale of 1 to 5, how easy is it go get help on a Soccercorner.com problem?
~Cong: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Cong: I'd give them a four out of five on communication.
GetHuman: And what about Soccercorner.com's ability to quickly and effectively address your problem?
~Cong: For that I would say one out of five.
GetHuman: And finally- any advice for other Soccercorner.com customers?
~Cong: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Soccercorner.com to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Cong taken from his Soccercorner.com customer service problem that occurred on November 12th, 2017.
Soccercorner.com
1.00 of 5 stars | 1 reviews
~Cong's Soccercorner.com Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
4 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
2 out of 5 stars
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