Sodexo: They ****

A Sodexo customer review by GetHuman user GetHuman57858 from December 8th, 2017

Background on GetHuman57858's case

GetHuman: GetHuman57858 - can you tell our other Sodexo customers when your case took place?
GetHuman57858: Yup. It was middle of the night, on November 28th.
GetHuman: Did you reach out to Sodexo, and if so, how?
GetHuman57858: I used the 888-763-3967 number I found for on the GetHuman Sodexo customer phone number page I was on: Sodexo Customer Service Phone Number
GetHuman: And which of these common Sodexo customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman57858 a list of common Sodexo problems)
GetHuman57858: "None of those really matches why I wanted to call Sodexo that day." was why I was trying to call.

GetHuman57858's review of Sodexo customer service

GetHuman: So how would you sum up your experience for GetHuman's Sodexo customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman57858: They ****
GetHuman: Can you tell the rest of us a bit more from what happened on 11/28/17?
GetHuman57858: They **** cause they are terrible and they ****
GetHuman: Let's quantify your experience contacting Sodexo. On a scale of 1 to 5, how easy is it go get help on a Sodexo problem?
GetHuman57858: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman57858: I'd give them a five out of five on communication.
GetHuman: And what about Sodexo's ability to quickly and effectively address your problem?
GetHuman57858: For that I would say four out of five.
GetHuman: And finally- any advice for other Sodexo customers?
GetHuman57858: Call them early in the day or late. Don't forget any personal or account information you might need for Sodexo to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman57858 taken from his Sodexo customer service problem that occurred on November 28th, 2017.

Sodexo

3.80 of 5 stars | 44 reviews

GetHuman57858's Sodexo Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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