Solar Plus: Excellent service, explained very well by the c...
A Solar Plus customer review by GetHuman user ~fuddyduddy from November 5th, 2017
Background on ~fuddyduddy's case
GetHuman: ~fuddyduddy - can you tell our other Solar Plus customers when your case took place?
~fuddyduddy: Yeah. It was afternoon, on October 26th.
GetHuman: Did you reach out to Solar Plus, and if so, how?
GetHuman: And which of these common Solar Plus customer issues best describes the reason you wanted to talk to them?
(Shows ~fuddyduddy a list of common Solar Plus problems)
~fuddyduddy: "Complaint" was why I was trying to call.
~fuddyduddy's review of Solar Plus customer service
GetHuman: So how would you sum up your experience for GetHuman's Solar Plus customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~fuddyduddy: Excellent service, explained very well by the chap who came to visit us, as a retired electrical engineer I preferred the complicated 'stuff'. On time, smart, professional, and spoke German as my wife's English is not so good. We will be probably going ahead with Solar Plus.
GetHuman: Let's quantify your experience contacting Solar Plus. On a scale of 1 to 5, how easy is it go get help on a Solar Plus problem?
~fuddyduddy: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~fuddyduddy: I'd give them a five out of five on communication.
GetHuman: And what about Solar Plus's ability to quickly and effectively address your problem?
~fuddyduddy: For that I would say five out of five.
GetHuman: And finally- any advice for other Solar Plus customers?
~fuddyduddy: Call them early in the day or late. Don't forget any personal or account information you might need for Solar Plus to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~fuddyduddy taken from his Solar Plus customer service problem that occurred on October 26th, 2017.
Solar Plus
5.00 of 5 stars | 70 reviews
~fuddyduddy's Solar Plus Review
Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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