Sole Fitness: Called several times because I have a few quest...
A Sole Fitness customer review by GetHuman user GetHuman-134201 from November 18th, 2017
Background on GetHuman-134201's case
GetHuman: GetHuman-134201 - can you tell our other Sole Fitness customers when your case took place?
GetHuman-134201: Sure. It was afternoon, on November 9th.
GetHuman: Did you reach out to Sole Fitness, and if so, how?
GetHuman: And which of these common Sole Fitness customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman-134201 a list of common Sole Fitness problems)
GetHuman-134201: "Become a member" was why I was trying to call.
GetHuman-134201's review of Sole Fitness customer service
GetHuman: So how would you sum up your experience for GetHuman's Sole Fitness customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-134201: Called several times because I have a few questions. Not sure if I'll buy now because I may not get service if I need it !!!
GetHuman: Let's quantify your experience contacting Sole Fitness. On a scale of 1 to 5, how easy is it go get help on a Sole Fitness problem?
GetHuman-134201: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-134201: I'd give them a two out of five on communication.
GetHuman: And what about Sole Fitness's ability to quickly and effectively address your problem?
GetHuman-134201: For that I would say three out of five.
GetHuman: And finally- any advice for other Sole Fitness customers?
GetHuman-134201: Call them early in the day or late. Don't forget any personal or account information you might need for Sole Fitness to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-134201 taken from his Sole Fitness customer service problem that occurred on November 9th, 2017.
Sole Fitness
1.00 of 5 stars | 3 reviews
GetHuman-134201's Sole Fitness Review
Difficulty of finding help
1 out of 5 stars
Quality of communication
2 out of 5 stars
Timeliness and professionalism
3 out of 5 stars
Overall customer service rating
2 out of 5 stars
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