Sorel: Only got a busy tone every time. Also have ema...
A Sorel customer review by GetHuman user ~ugh from November 25th, 2017
Background on ~ugh's case
GetHuman: ~ugh - can you tell our other Sorel customers when your case took place?
~ugh: Sure. It was morning, on November 16th.
GetHuman: Did you reach out to Sorel, and if so, how?
GetHuman: And which of these common Sorel customer issues best describes the reason you wanted to talk to them?
(Shows ~ugh a list of common Sorel problems)
~ugh: "Complaint" was why I was trying to call.
~ugh's review of Sorel customer service
GetHuman: So how would you sum up your experience for GetHuman's Sorel customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~ugh: Only got a busy tone every time. Also have emailed twice with no response. Very disappointed in Sorel.
GetHuman: Let's quantify your experience contacting Sorel. On a scale of 1 to 5, how easy is it go get help on a Sorel problem?
~ugh: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~ugh: I'd give them a two out of five on communication.
GetHuman: And what about Sorel's ability to quickly and effectively address your problem?
~ugh: For that I would say one out of five.
GetHuman: And finally- any advice for other Sorel customers?
~ugh: Call them early in the day or late. Don't forget any personal or account information you might need for Sorel to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~ugh taken from his Sorel customer service problem that occurred on November 16th, 2017.