South Carolina Department of Revenue: Contact * perpetually busy. Filed my taxes for...
A South Carolina Department of Revenue customer review by GetHuman user ~Brian from November 22nd, 2017
Background on ~Brian's case
GetHuman: ~Brian - can you tell our other South Carolina Department of Revenue customers when your case took place?
~Brian: Yup. It was morning, on November 15th.
GetHuman: Did you reach out to South Carolina Department of Revenue, and if so, how?
GetHuman: And which of these common South Carolina Department of Revenue customer issues best describes the reason you wanted to talk to them?
(Shows ~Brian a list of common South Carolina Department of Revenue problems)
~Brian: "File a report" was why I was trying to call.
~Brian's review of South Carolina Department of Revenue customer service
GetHuman: So how would you sum up your experience for GetHuman's South Carolina Department of Revenue customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Brian: Contact * perpetually busy. Filed my taxes for my refund * months ago and still "processing." This state is a joke. We have hackers stealing all of our personal info due to it's pathetic internal workings and now no one can get a refund. I bet every politician has their refund!!!
GetHuman: Let's quantify your experience contacting South Carolina Department of Revenue. On a scale of 1 to 5, how easy is it go get help on a South Carolina Department of Revenue problem?
~Brian: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Brian: I'd give them a one out of five on communication.
GetHuman: And what about South Carolina Department of Revenue's ability to quickly and effectively address your problem?
~Brian: For that I would say one out of five.
GetHuman: And finally- any advice for other South Carolina Department of Revenue customers?
~Brian: Call them early in the day or late. Don't forget any personal or account information you might need for South Carolina Department of Revenue to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Brian taken from his South Carolina Department of Revenue customer service problem that occurred on November 15th, 2017.