Southwest Gas - Southern Arizona: Every time I called the call volume was too hig...

A Southwest Gas - Southern Arizona customer review by GetHuman user ~glyon from November 24th, 2017

Background on ~glyon's case

GetHuman: ~glyon - can you tell our other Southwest Gas - Southern Arizona customers when your case took place?
~glyon: Sure. It was middle of the night, on November 18th.
GetHuman: Did you reach out to Southwest Gas - Southern Arizona, and if so, how?
~glyon: I used the 877-860-6020 number I found for on the GetHuman Southwest Gas - Southern Arizona customer phone number page I was on: Southwest Gas - Southern Arizona Customer Service Phone Number
GetHuman: And which of these common Southwest Gas - Southern Arizona customer issues best describes the reason you wanted to talk to them?
(Shows ~glyon a list of common Southwest Gas - Southern Arizona problems)
~glyon: "Cancel service" was why I was trying to call.

~glyon's review of Southwest Gas - Southern Arizona customer service

GetHuman: So how would you sum up your experience for GetHuman's Southwest Gas - Southern Arizona customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~glyon: Every time I called the call volume was too high for anyone to answer my call. No regard for customer leave a call back number or even a que.
GetHuman: Let's quantify your experience contacting Southwest Gas - Southern Arizona. On a scale of 1 to 5, how easy is it go get help on a Southwest Gas - Southern Arizona problem?
~glyon: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~glyon: I'd give them a one out of five on communication.
GetHuman: And what about Southwest Gas - Southern Arizona's ability to quickly and effectively address your problem?
~glyon: For that I would say one out of five.
GetHuman: And finally- any advice for other Southwest Gas - Southern Arizona customers?
~glyon: Call them early in the day or late. Don't forget any personal or account information you might need for Southwest Gas - Southern Arizona to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~glyon taken from his Southwest Gas - Southern Arizona customer service problem that occurred on November 18th, 2017.

Southwest Gas - Southern Arizona

1.00 of 5 stars | 13 reviews

~glyon's Southwest Gas - Southern Arizona Review

Difficulty of finding help
1 out of 5 stars
Quality of communication
1 out of 5 stars
Timeliness and professionalism
1 out of 5 stars
Overall customer service rating
1 out of 5 stars

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