Issue with Sparkletts
A Sparkletts customer review by GetHuman user GetHuman20039 from December 4th, 2017
Background on GetHuman20039's case
GetHuman: GetHuman20039 - can you tell our other Sparkletts customers when your case took place?
GetHuman20039: Sure. It was middle of the night, on November 25th.
GetHuman: Did you reach out to Sparkletts, and if so, how?
GetHuman: And which of these common Sparkletts customer issues best describes the reason you wanted to talk to them?
(Shows GetHuman20039 a list of common Sparkletts problems)
GetHuman20039: "Where to buy" was why I was trying to call.
GetHuman20039's review of Sparkletts customer service
GetHuman: So how would you sum up your experience for GetHuman's Sparkletts customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman20039: Issue with Sparkletts
GetHuman: Can you tell the rest of us a bit more from what happened on 11/25/17?
GetHuman20039: I been on Hold for over an hour for * times I have tried to speak to Cust Serv.... so I want to CANCEL my Sparkletts Acct
GetHuman: Let's quantify your experience contacting Sparkletts. On a scale of 1 to 5, how easy is it go get help on a Sparkletts problem?
GetHuman20039: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman20039: I'd give them a one out of five on communication.
GetHuman: And what about Sparkletts's ability to quickly and effectively address your problem?
GetHuman20039: For that I would say four out of five.
GetHuman: And finally- any advice for other Sparkletts customers?
GetHuman20039: Call them early in the day or late. Don't forget any personal or account information you might need for Sparkletts to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman20039 taken from his Sparkletts customer service problem that occurred on November 25th, 2017.