Spartan Races: could only use one promo code when signing up f...

A Spartan Races customer review by GetHuman user GetHuman-l_kobbe from December 7th, 2017

Background on GetHuman-l_kobbe's case

GetHuman: GetHuman-l_kobbe - can you tell our other Spartan Races customers when your case took place?
GetHuman-l_kobbe: Yes. It was morning, on November 30th.
GetHuman: Did you reach out to Spartan Races, and if so, how?
GetHuman-l_kobbe: I used a help page I found on the GetHuman Spartan Races customer service contact info page: Contact Spartan Races Customer Service
GetHuman: And which of these common Spartan Races customer issues best describes the reason you wanted to talk to them?
Shows GetHuman-l_kobbe a list of common Spartan Races problems
GetHuman-l_kobbe: "None of those really matches why I wanted to contact {{company.name}} that day." was why I was trying to contact.

GetHuman-l_kobbe's review of Spartan Races customer service

GetHuman: So how would you sum up your experience for GetHuman's Spartan Races customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
GetHuman-l_kobbe: could only use one promo code when signing up for race
GetHuman: Can you tell the rest of us a bit more from what happened on 11/30/17?
GetHuman-l_kobbe: I signed up today for a race through govx website but I would only use the code they provided when signing up for that race. I also wanted to us the promo code "freeshirt" to get the old looking shirt you guys are giving away. Is there still a possible way to get that shirt since I signed up for that race?
GetHuman: Let's quantify your experience contacting Spartan Races. On a scale of 1 to 5, how easy is it go get help on a Spartan Races problem?
GetHuman-l_kobbe: I'd give them a five out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
GetHuman-l_kobbe: I'd give them a five out of five on communication.
GetHuman: And what about Spartan Races's ability to quickly and effectively address your problem?
GetHuman-l_kobbe: For that I would say five out of five.
GetHuman: And finally- any advice for other Spartan Races customers?
GetHuman-l_kobbe: Try to deal with them early in the day or later. Don't forget any personal or account information you might need for Spartan Races to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from GetHuman-l_kobbe taken from his Spartan Races customer service problem that occurred on November 30th, 2017.

Spartan Races

6.40 of 5 stars | 62 reviews
Spartan Races ReviewsHow to contact Spartan RacesGeneral Spartan Races customer service info
GetHuman-l_kobbe's Spartan Races Review
Difficulty of finding help
5 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
5 out of 5 stars
Overall customer service rating
5 out of 5 stars
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