Specialized Loan Servicing, LLC: Agent Gloria was knowledgeable about my concern...

A Specialized Loan Servicing, LLC customer review by GetHuman user ~Read Me from November 28th, 2017

Background on ~Read Me's case

GetHuman: ~Read Me - can you tell our other Specialized Loan Servicing, LLC customers when your case took place?
~Read Me: Yeah. It was morning, on November 24th.
GetHuman: Did you reach out to Specialized Loan Servicing, LLC, and if so, how?
~Read Me: I used the 800-315-4757 number I found for on the GetHuman Specialized Loan Servicing, LLC customer phone number page I was on: Specialized Loan Servicing, LLC Customer Service Phone Number
GetHuman: And which of these common Specialized Loan Servicing, LLC customer issues best describes the reason you wanted to talk to them?
(Shows ~Read Me a list of common Specialized Loan Servicing, LLC problems)
~Read Me: "Repayment question" was why I was trying to call.

~Read Me's review of Specialized Loan Servicing, LLC customer service

GetHuman: So how would you sum up your experience for GetHuman's Specialized Loan Servicing, LLC customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Read Me: Agent Gloria was knowledgeable about my concerns. Just press ZERO on the dial if you want to speak with an agent right away. Call ***-***-**** for easier access to an agent.
GetHuman: Let's quantify your experience contacting Specialized Loan Servicing, LLC. On a scale of 1 to 5, how easy is it go get help on a Specialized Loan Servicing, LLC problem?
~Read Me: I'd give them a four out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Read Me: I'd give them a five out of five on communication.
GetHuman: And what about Specialized Loan Servicing, LLC's ability to quickly and effectively address your problem?
~Read Me: For that I would say four out of five.
GetHuman: And finally- any advice for other Specialized Loan Servicing, LLC customers?
~Read Me: Call them early in the day or late. Don't forget any personal or account information you might need for Specialized Loan Servicing, LLC to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Read Me taken from his Specialized Loan Servicing, LLC customer service problem that occurred on November 24th, 2017.

Specialized Loan Servicing, LLC

2.42 of 5 stars | 65 reviews

~Read Me's Specialized Loan Servicing, LLC Review

Difficulty of finding help
4 out of 5 stars
Quality of communication
5 out of 5 stars
Timeliness and professionalism
4 out of 5 stars
Overall customer service rating
4 out of 5 stars

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