Spirit Air: I spent **** on * ticket * adults n * children...
A Spirit Air customer review by GetHuman user ~The1&only from November 17th, 2017
Background on ~The1&only's case
GetHuman: ~The1&only - can you tell our other Spirit Air customers when your case took place?
~The1&only: Yup. It was morning, on November 7th.
GetHuman: Did you reach out to Spirit Air, and if so, how?
GetHuman: And which of these common Spirit Air customer issues best describes the reason you wanted to talk to them?
(Shows ~The1&only a list of common Spirit Air problems)
~The1&only: "Complaint" was why I was trying to call.
~The1&only's review of Spirit Air customer service
GetHuman: So how would you sum up your experience for GetHuman's Spirit Air customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~The1&only: I spent **** on * ticket * adults n * children ... On the way back I had * pay a extra ** dollars a bag I checked * bag when I got my bag from the luggage claim the handles were broke off it ...I had a *oz bottle of perfume tht was brand new in the box gone over *** dollars of my belongings were stolen and I paid * them * basically steal my belongings ... There was also a * oz bottle of cologne gone in the box also ... A brand new Gucci belt , sum saphora make brand new also gone n many new hair product ... I'm completely sick tht I was robbed of my belongings n had * pay * um .... I'm tryin * get my message * go viral so I can save others from payin there employees * get robbed from their belongings
GetHuman: Let's quantify your experience contacting Spirit Air. On a scale of 1 to 5, how easy is it go get help on a Spirit Air problem?
~The1&only: I'd give them a two out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~The1&only: I'd give them a one out of five on communication.
GetHuman: And what about Spirit Air's ability to quickly and effectively address your problem?
~The1&only: For that I would say one out of five.
GetHuman: And finally- any advice for other Spirit Air customers?
~The1&only: Call them early in the day or late. Don't forget any personal or account information you might need for Spirit Air to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~The1&only taken from his Spirit Air customer service problem that occurred on November 7th, 2017.