Spirit Air: Rep had a difficult to understand Filipino acce...
A Spirit Air customer review by GetHuman user ~Less frustrated now from November 20th, 2017
Background on ~Less frustrated now's case
GetHuman: ~Less frustrated now - can you tell our other Spirit Air customers when your case took place?
~Less frustrated now: Sure. It was evening, on November 13th.
GetHuman: Did you reach out to Spirit Air, and if so, how?
GetHuman: And which of these common Spirit Air customer issues best describes the reason you wanted to talk to them?
(Shows ~Less frustrated now a list of common Spirit Air problems)
~Less frustrated now: "Cancel flight" was why I was trying to call.
~Less frustrated now's review of Spirit Air customer service
GetHuman: So how would you sum up your experience for GetHuman's Spirit Air customer community? We'll censor any IDs, numbers, or codes and any inappropriate words here out of respect to the millions of other customers using this resource.
~Less frustrated now: Rep had a difficult to understand Filipino accent . The difficulty in understanding made my star ratin a * instead of a *.
GetHuman: Let's quantify your experience contacting Spirit Air. On a scale of 1 to 5, how easy is it go get help on a Spirit Air problem?
~Less frustrated now: I'd give them a one out of five for ease of finding your way to help.
GetHuman: What about quality of communication. How would you rate that on a 1 to 5 scale?
~Less frustrated now: I'd give them a four out of five on communication.
GetHuman: And what about Spirit Air's ability to quickly and effectively address your problem?
~Less frustrated now: For that I would say three out of five.
GetHuman: And finally- any advice for other Spirit Air customers?
~Less frustrated now: Call them early in the day or late. Don't forget any personal or account information you might need for Spirit Air to know who you are.
GetHuman: Well there you have it. Some useful feedback and words from ~Less frustrated now taken from his Spirit Air customer service problem that occurred on November 13th, 2017.